TERMS & CONDITIONS OF SALE
CONTRACT
1.01 Under this contract Space Options Limited which trades under the name Siticars.com agrees to supply its goods and services to you the customer.
1.02 It is the intention of Siticars.com that all terms of contract applying to transactions on the Siticars.com web site are contained in these Terms and Conditions.
1.03 Siticars.com reserves the right to alter these Terms and Conditions without notice to the customer. Changes will apply to any subsequent orders received.
Payments and delivery
2.01 You will pay us by credit or debit card (credit card charges apply) or by bank transfer:
a) the initial non-refundable deposit shown on the order form when you place an order;
b) the 50% staged payment due when vehicle production commences (a bank transfer is also acceptable, with cleared funds);
- c) the balance plus any Extras shown when due (a bank transfer is also acceptable, with cleared funds before registration/delivery);
d) any delivery costs - e) in the case of services provided, the full amount upon collection/delivery of your vehicle on completion of work, or payment as specified on the quotation.
2.02 The following cards are accepted by us:
Mastercard, Visa, Switch, Maestro, Solo and Delta (credit charges apply).
2.03 By placing an order through the web site you the customer authorise Siticars.com to debit your card for the total amount of the order prior to the delivery of goods if full payment has not been received by the registration deadline date.
2.04 You will pay our reasonable charges in respect of:
a) any banking and/or interest charges which are received and/or claimed by us in respect of you breeching this Agreement;
b) letters sent or telephone calls made by us or another person on our behalf as a result of your breach of this Agreement;
c) documents which we or another person on our behalf send to you at your request but to which you have no legal entitlement;
d) any other customer services including changing the terms of this Agreement, which we or another person on our behalf supply to you at your request in connection with the Agreement, and all other expenses (including tracing fees, collection costs and legal costs) that we incur if you break this agreement. Any changes to your Vehicle specification made by you the customer after placement of order will be subject to a £75 plus VAT administration fee.
2.05 We will endeavour to deliver your product or provide the service agreed as closely as possible to the delivery date on your order form or as agreed between us in writing. Delivery dates are estimates only. As many of our products are manufactured and imported from outside the UK Siticars.com cannot be held liable for any loses, damages or costs incurred as a result of a change in delivery as stated in 5) below.
2.06 If Siticars.com are unable to register or deliver your vehicle due to a delay caused by you the customer in documentation, payment or availability then you may be liable for storage costs charged at the prevailing rate.
2.07 You agree you will inspect the vehicle and tell us of any defects within 24 hours of delivery or as soon as is reasonably possible. If you do not give notice within 24 hours of delivery or as soon as reasonably possible then the product will have been deemed to be delivered in good condition and you will irrevocably and unconditionally waive the rights to reject the goods or claim any damages however caused.
Service & Maintenance
3.01 If you have purchased a vehicle from Siticars.com then you are strongly advised to have it serviced by Going Green Assist Limited at the intervals recommended by the manufacturer. Failure to do so may result in your vehicle warranty becoming void. Going Green Assist Limited provides fully comprehensive servicing and maintenance with a range of options to suit your needs and pocket. All work is performed exclusively by their specially trained engineers, either at your home or office location or at their service Centre.
3.02 Servicing is agreed directly between you the customer and Going Green Assist Ltd and does not form any part of your agreement with Siticars.com
3.03 For mobile servicing a flat driveway or garage on hard ground (not gravel or dirt) away from other moving vehicles with 3 x 3 m of space is required. Car parks and road sides are not suitable for servicing or warranty work.
3.04 Off street parking is needed to charge an electric vehicle in a breakdown recovery situation. Off street parking is defined as all parking areas that are not on a public highway.
3.05 Going Green Assist Ltd is an accredited service provider for products supplied from Siticars.com. They are based at Unit 3, Pasadena Trading Estate, Pasadena Close, Hayes, UB3 3NQ
Warranty
4.01 All new vehicles sold by Siticars.com are covered by a full manufacturer warranty which is available on request.
4.02 Warranty work can only be identified, accepted and carried out by or on behalf of Going Green Assist Ltd without exception.
4.03 Warranty is transferable subject to a successful warranty check by Siticars.com prior to transfer. Siticars.com’s decision is final in this regard.
Termination of Agreement / Cancellation of Order
5.01 You will be treated as having repudiated this Agreement if you fail to pay any sum due under this agreement within 14 days;
5.02 If you break any term of this agreement we will send you a notice requiring you to put it right. If you do not put it right within 14 days then we can terminate this Agreement.
5.03 If you are treated as having repudiated this Agreement we can accept the repudiation and terminate this Agreement. You will pay us any money owing at the date of termination.
5.04 Orders for dealer-specified vehicles may be cancelled prior to registration of the vehicle.
5.05 Orders for customer-specified vehicles (built to order) may be cancelled at the discretion of Siticars.com
5.06 Deposits are non-refundable.
General
6.01 Offers are valid under normal circumstances for 14 days but may be withdrawn without notice by Siticars.com
6.02 Prices are subject to change without notice.
6.03 We shall not be liable or responsible for any direct or indirect losses, costs, damages or loss of profit incurred by you or others if the delivery of your product is delayed, or during service or repair of your product, or any delay in servicing or repairs or supply of parts, or in the event of any breakdown, or as a result of the condition or functioning of the product, or your inability to use it.
6.04 Your rights will not be affected by any forbearance or concession made by us to you.
6.05 In negotiations only persons expressly authorised in writing by us have authority to act as our agent. All the terms agreed between us (except terms included by law) are set out in the terms and conditions of this Agreement.
6.06 You will not assign this or any Agreement.
6.07 Severability. If any provision of this Agreement should be held to be invalid it shall to that extent be severed and the remaining provisions shall continue to have full force and effect.
6.08 Governing Law. This Agreement shall be construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English courts.
6.9 Siticars.com is the trading name of Space Options Limited based at 1 Bedford Mews, London N2 9DF. The registered address is 42 Lytton Road, Barnet, EN5 5BY. Our company registration number is 11442244. Our VAT registration number is 312 3457 36.
6.10 Your statutory rights as a consumer are not affected by the limitations of this Agreement.
Colours
7.01 If choosing a non-standard colour you understand and accept that:
a) you need to visit Siticars.com offices to choose the colour
b) colour samples can look slightly different when on a larger area than the sample (i.e. on the vehicle ordered)
c) Paint finishes (solid, metallic and pearl) can look different depending on the light source (fluorescent, sunlight etc).
Usage
8.01 Electric vehicles are sold on the condition that they are not used for commercial rental or taxi hire purposes.
Personal Data
9.01 You recognise that your personal data has been given to us for the purposes of ordering a Siticars.com product or service and providing you with confirmation of that order; providing and developing ancillary services and facilities; direct marketing (subject to your right to withdraw your authority); accounting, billing and auditing; checking credit or other payment cards; security, administrative and legal purposes; systems testing, maintenance and development; statistical analysis; ensuring our compliance with legal and regulatory obligations applicable to us; and helping us in any future dealings with you. For these purposes you authorise us to retain and use your personal data and to transmit it to our own offices, authorised agents, government agencies, other carriers or the providers of the services mentioned above wherever they may be located. It is your responsibility to inform us in writing of any change in personal and contact data, including email address, telephone number and invoice address.